Question 1

How can I stop receiving Seegene updates?

Accepted Answer

If you no longer wish to receive our newsletters — such as “Seegene Magazine” or “Nudge Scholar” — simply click the “To unsubscribe, click here” link at the bottom of any email you receive. This will automatically remove you from the mailing list.

Question 2

What is Seegene’s approach to sustainability and corporate responsibility?

Accepted Answer

Seegene is committed to ESG values, promoting ethical R&D, eco-friendly production, and social contributions through global healthcare initiatives. Detailed sustainability reports are available under About → Sustainability.

Question 3

Does Seegene provide distributor opportunities in new markets?

Accepted Answer

Yes. We are expanding our global distribution network and welcome inquiries from qualified partners. Please use the “Become a Partner” form, specifying your region and business area.

Question 4

How can I contact Seegene for product inquiries or technical support?

Accepted Answer

Visit the Contact Us section to submit inquiries. Your request will be automatically routed to the appropriate department (Sales, Technical Support, or RA) through our global CRM system.

Question 5

Where can I find technical documents such as IFUs or data sheets?

Accepted Answer

Where can I find technical documents such as IFUs or data sheets?

A. Each product page includes downloadable brochures, technical data sheets, and Instructions for Use (IFU). Additional documents are available to registered partners through the SG Archive.

Question 6

How can researchers or institutions collaborate with Seegene?

Accepted Answer

Seegene actively collaborates with research institutes and laboratories worldwide through joint R&D, assay development, and technology sharing. Researchers who plan to conduct clinical studies utilizing Seegene’s various syndromic assays can submit their proposals through the Clinical Study site (Link 연결). For general collaboration or partnership inquiries, please contact us via the Contact or Partnership Inquiry form on the website. (Link 연결)

Question 7

How can I find the list of products available in my country?

Accepted Answer

You can use the product filter on the Seegene website to search by disease, specimen type, or region. Product availability may vary depending on local regulatory approvals (e.g., CE, FDA, MFDS, ANVISA, TGA).

Question 8

What is the difference between “IVD” and “RUO” products on the website?

Accepted Answer

IVD (In Vitro Diagnostic) products are certified for clinical diagnostics, while RUO (Research Use Only) products are intended solely for research and not for clinical applications. Seegene clearly distinguishes both categories to ensure regulatory compliance and transparency.

Question 9

Are Seegene’s diagnostic kits approved for clinical use?

Accepted Answer

Yes. Seegene products are compliant with major regulatory standards, including CE-IVDR, FDA, and MFDS approvals. Each product page provides details on the applicable certification status and intended use.

Question 10

What are CURECA™ and STAgora™, and how do they advance Seegene’s vision for accessible, data-driven diagnostics?

Accepted Answer

CURECA™ is being developed as a fully unattended PCR automation system, and STAgora™ is designed as a real-time analytics platform to turn de-identified testing data into real-time, actionable insights. Together, they are intended to help laboratories automate complex workflows and use data more effectively, advancing Seegene’s vision for accessible, data-driven diagnostics and contributing to a world free from diseases.

Question 11

What is Seegene’s Technology-Sharing Initiative? And what is the purpose of the business?

Accepted Answer

Seegene’s Technology-Sharing Initiative is a global program that shares our PCR assay-development expertise and digital platforms, such as AI-assisted design tools and real-time diagnostic data services, with qualified partners so they can co-develop and locally produce high-quality tests. The goal is to build sustainable, country-level diagnostic capacity that meets local needs, and expands access, supported by strategic collaborations with leading cloud and scientific organizations.

Question 12

What differentiates Seegene’s technology from other molecular diagnostic companies?

Accepted Answer

Seegene’s proprietary TOCE™, DPO™, MuDT™and 3CT™ technologies enable high-multiplex PCR without compromising sensitivity. With a full automation system from sample to result, we deliver scalable solutions trusted by healthcare professionals in over 60 countries.

Question 13

What is “multiplex PCR,” and why is it important in molecular diagnostics?

Accepted Answer

Multiplex PCR allows simultaneous amplification of several nucleic acids (DNA, RNA) targets in a single reaction. This means faster results, and lower testing costs—key advantages for hospitals, clinical labs, and research institutes worldwide.

Question 14

What is Seegene and what does the company specialize in?

Accepted Answer

Seegene is a global molecular diagnostics company headquartered in Seoul, Korea, specializing in high multiplex real-time PCR assays and automated diagnostic platforms. Our technology enables simultaneous detection (or identification) of fifteen different pathogens from a single sample, ensuring accuracy and efficiency in clinical diagnostics.

Question 15

What’s the location of Seegene’s world headquarters? How can I find out about your of subsidiaries or distributors in other countries?

Accepted Answer

Seegene’s global headquarters is based in Seoul, South Korea, with products and services accessible in many countries worldwide. For detailed location and contact information, please visit the link below. [Find Our Global Networks]

Question 16

What is "high multiplex PCR"?

Accepted Answer

High multiplex PCR is an advanced molecular diagnostic technology that enables the simultaneous detection of many different genetic targets within a single PCR reaction. Unlike conventional PCR, which typically detects one or two targets at a time, high multiplex PCR can analyze dozens of pathogens or genetic markers simultaneously, while maintaining accuracy, speed, and quantitative performance. Seegene achieves this through its proprietary technologies: 1. DPO™ (Dual Priming Oligonucleotide) Enhances specificity by preventing false amplification, enabling clean multi-target amplification even when many primers are used. 2. TOCE™ (Tagging Oligonucleotide Cleavage and Extension) Generates unique melting-curve signatures that allow multiple targets to be distinguished within a single fluorescence channel. 3. MuDT™ (Multiple Detection Temperatures) Performs real-time detection of multiple targets by reading fluorescence at different temperatures—providing separate Ct values without melting curve analysis. 4. 3 Ct™ Technology Seegene’s next-generation multiplexing technology that identifies three independent Ct values per fluorescence channel, enabling up to 15 targets (14 pathogens + IC) in one tube. Key Benefits of High Multiplex PCR Detects many pathogens in a single test → faster clinical decision-making Distinguishes co-infections with individual Ct values Reduces cost and increases throughput Improves syndromic testing accuracy (e.g., respiratory infections, GI infections, STI, HPV, drug resistance) Supports real-time quantitative analysis at large scale This technology allows clinicians and laboratories to obtain comprehensive diagnostic results quickly—transforming traditional single-target PCR into a highly efficient syndromic diagnostic platform.

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FAQ

Privacy ProtectionHow can I stop receiving Seegene updates?

Sustainability & Corporate ValuesWhat is Seegene’s approach to sustainability and corporate responsibility?

Global Support & InquiriesDoes Seegene provide distributor opportunities in new markets?

Global Support & InquiriesHow can I contact Seegene for product inquiries or technical support?

Researchers & PartnersWhere can I find technical documents such as IFUs or data sheets?

Researchers & PartnersHow can researchers or institutions collaborate with Seegene?