Social
Human Rights
Human Rights Management Activities
Companies must respect the human rights of all stakeholders within the value chain, in line with the Universal Declaration of Human Rights and strengthen their human-rights management systems to proactively address increasingly stringent human‑rights regulations,such as the EU Directive on Corporate Sustainability Due Diligence(CSDDD). Seegene implements human-rights management across all business activities through conducting human rights impact assessments and operating grievance mechanisms.
Human Rights Risk Management
To protect the human rights of internal stakeholders and create a happy working environment, Seegene requires members to sign pledges of mutual respect and ethical conduct at the recruitment stage to help them understand and respect the value of human rights management. Additionally, quarterly meetings involving leaders from each division, junior employees and the Corporate Culture Team are held to actively discuss human rights-related issues.
Human Rights Training
Corporate human rights management begins with enhancing employees' awareness of human rights. Seegene produces human rights card news on related topics for easy understanding by members and posts them on the internal bulletin board while conducting Code of Conduct training. In 2024, along with legally mandated trainings such as Sexual Harassment Prevention Education and Disability Awareness Training, Code of Conduct training was conducted to foster a respectful workplace culture and promote awareness of human rights. Furthermore, through workplace bullying prevention education, specific cases and decision-making criteria are shared to continuously educate employees to prevent workplace harassment.
Grievance Handling
Difficulties occurring within the company can be reported and received through the Grievance Counseling Center, internal reporting board, email and Audit Team. For received cases, Grievance officers provide counseling to support resolution of reported issues. Depending on the severity, victims' opinions are heard and fact-finding investigations are conducted, followed by strict measures through committees such as the Personnel committee.
To protect whistleblowers, their identity and report details are strictly confidential and measures are taken to prevent disadvantages due to reporting. Additionally, a female grievance handling officer is separately assigned to alleviate psychological burdens for female members. Seegene encourages use of the Warm Heart Program, a psychological counseling program for employees, to help whistleblowers quickly return to work and provides paid leave when needed, provides paid leave for recovery. In 2024, two human rights-related grievances were received and resolved 100%.
Receive
grievances
Interview the
whistleblower
Verify the
grievances raised
Check facts
when needed
Take action
Closer Communication with Employees
Seegene strengthens alignment on organizational goals and directions by utilizing a two-way communication channel, the Communication Platform (Labor-Management Council), reflecting diverse employee opinions to promote interdepartmental collaboration and foster a culture of mutual respect. This platform brings together management and employee representatives to deliberate on welfare and work efficiency matters, fostering a future-oriented labor-management culture. The platform meets four times annually; after discussions, results are posted and employee feedback is collected to be incorporated into subsequent meetings as part of a virtuous cycle. Additionally, we have divided the entire workforce into four units, establishing independent communication platforms for each unit. Leaders and representatives within each unit create opportunities to improve the work environment and enhance collaboration. In 2024, initiatives included digitizing the seal application approval process, organizing files on the NAS server and enhancing group accident insurance coverage for employees.
Welfare Program
Seegene promotes the recruitment of outstanding talent and enhances employee motivation through various welfare systems, striving to help members achieve work-life balance. The welfare program is divided into four areas: family, health, refreshment and self-development. In 2024, the Warm Heart Program(Psychotherapy) for employee mental health was implemented with a total of 178 counseling sessions conducted annually.
- Support for Congratulatory and Condolence Events
- Consolation Payment for Serious Illness
- Employee Housing and Living Support Loan
- Operation of Seegene Daycare Center
- Support for Kindergarten Tultion
- Comprehensive Health Check-ups
- Seegene Clinic (Affiliated Clinic)
- Seegene Fitness
- Warm Heart Program (Mental Health Counseling)
- Care Day (early departure) & Healing Day (additional leave statutory annual leave)
- Long-term Service Refresh Leave (one-month pald sabbatical)
- Point-Based Support for Personal Growth
Human Rights Impact Assessment
Seegene has been conducting an annual Human Rights Impact Assessment since 2023 to establish a culture of Human Rights Management and strengthen Sustainability Management. The assessment is based on the National Human Rights Commission of Korea's Guides for Human Rights Management and Check List(2018) and the HRCA (Human Rights Compliance Assessment) and covers five areas: human rights management system, prohibition of discrimination, prohibition of forced labor, prohibition of child labor and occupational safety. It aims to identify human rights impacts on all stakeholders potentially exposed to human rights risks, including Seegene employees, suppliers, communities and customers. We assess employees’ awareness of human rights and identify potential risks through surveys in order to implement appropriate mitigation measures. The results and performance of these measures are reported to the ESG Committee. Following the 2024 assessment, a relatively low response rate was noted in grievance handling items; accordingly, card news was produced and posted and quizzes were conducted to raise awareness among members. Seegene will continue to implement improvement measures to internalize Human Rights Management. Additionally response trends will be monitored to evaluate the effectiveness of such measures and guide future improvements.
Health and Safety
Occupational Health and Safety Activity
We have established our health and safety governance system to prevent fatal occupational injuries and ensure a safe and healthy workplace for employees.
The in-house clinic is open to all employees and offers treatment for chronic fatigue, such as accumulated fatigue and sleep disorders and stress-related conditions, such as hypersensitivity, as well as anti-aging care programs, along with personalized treatment and immunization.
Occupational Health and Safety Goals and Performance
| Category | 2024 Performance | 2025 target | 2027 Target | 2030 Target |
|---|---|---|---|---|
| Industrial Accident Rate (%) | 0 | 0 | 0 | 0 |
| Number of Fatalities | 0 | 0 | 0 | 0 |
Compliance
Compliance Standards
We operate a compliance support organization to help employees engage in self-directed regulatory compliance, manage legal risks that may arise during the course of business operations and evaluate the effectiveness of our compliance support and review system to make necessary improvements to the system on an ongoing basis.
Compliance Control Environment
Compliance Control Activity
01
Assess and manage legal risks
02
Operate compliance training programs
03
Ensure employees’ voluntary compliance
04
Provide day-today compliance support to the Compliance Support Group
05
Conduct regular, ad hoc, and special auditsEffectiveness Assessment
As part of our compliance support activities, we conduct evaluations on the effectiveness of our compliance support and monitoring systems. The results are reported to the Board of Directors and undergo a feedback process for continuous improvement.
Voluntary Compliance
Commitment to Voluntary Compliance
We will do our utmost to fulfill our social responsibility in complying with various principles, including the principles of fair trade, to meet the expectations of our society, which continue to grow in line with our business growth.
As the CEO of Seegene, I would like to reaffirm our commitment to voluntary compliance with fair trade principles and unequivocally express our firm belief in the pursuit of social value.
I promise you that Seegene will provide full support at all levels to assist our employees in duly fulfilling their roles and responsibilities in voluntarily complying with the principles of fair trade and elevating social value in so doing.
I ask all our employees to keep in mind that their compliance with and adherence to fair trade regulations play an essential role in our sustained growth and development as a company and to do their part in preventing any non-compliance with fair trade laws and regulations during the course of their business activities. We sincerely appreciate your interest in and commitment to establishing a culture of voluntary compliance in Seegene’s journey to emerge as a truly global company.
Thank you.
Chairman and CEO of Seegene,
Declaration of Fair Trade Compliance
Seegene pledges to abide by fair trade regulations, in order to engage in fair and free competition and contribute to the sound development of the industry in the era of global competition.
- We recognize voluntary compliance with fair trade standards as the most fundamental pillar of our business operations, and consider such compliance a top priority in corporate management.
- We are fully aware of fair trade laws and regulations, and do not engage in any unfair practices in our business operations.
- We promote fair competition and order across the industry and lead by example to help create a free and fair market environment.
Ethical Management Monitoring
If any employee becomes aware of an actual or suspected violation of the Code of Conduct, they may report the issue via internal reporting channels or email. The identity of the whistleblower and the contents of the report are strictly protected and retaliation is strictly prohibited. Reports are received and processed by the Audit Team, which initiates an investigation promptly upon receipt. In accordance with company policy, investigation results are communicated to the whistleblower within 60 days of the initial report.
All of us at Seegene do not engage in unethical behavior, unfair or dishonest business conduct, or any practice that may violate the interests of communities and the general public. In the event that you identify any such aforementioned practices, please contact us below:
Compliance Activities
Seegene operates a dedicated compliance team and ensures the independence of both the team and the Compliance Officer. The Compliance Officer monitors compliance with relevant laws, including the Medical Device Act, the Fair Competition Code, the Fair Trade Act and the Subcontracting Act. Compliance training is conducted to raise legal awareness among employees.
Co-prosperity
Supply Chain Management
Due to the strengthening of regulations including the EU Directive on Corporate Sustainability Due Diligence(CSDDD), corporate responsibility for supply chain management is expanding. Accordingly, Seegene systematically manages sustainability risks within the value chain and promotes sustainable co-growth with its suppliers.
Partner Code of Conduct
Seegene's Partner Code of Conduct includes ethical standards including labor, human rights, health and safety, environmental protection and supply chain management, anti-corruption and bribery prohibition. This code applies to all Seegene suppliers and their subsidiaries, suppliers and manufacturing agents. All stakeholders cooperating within Seegene's supply chain must understand and comply with this code. Seegene reserves the right to reasonably evaluate compliance with the code and discloses this code on its website and supplier portal (SG Archive).
Consumer Protection
We systematically manage the quality and safety of our products and operate a 24/7 channel for customers to make their inquiries on our products.Quality Management
In one of Seegene's key markets, the EU, the new In Vitro Diagnostic Regulation (IVDR) has been introduced, requiring quality management based on enhanced safety and performance standards compared to previous directives. Seegene is thoroughly analyzing and applying these new regulatory requirements and is responding promptly to the demands of various countries and markets. Additionally, Seegene has obtained and maintains various domestic and international certifications including ISO 13485 and MDSAP, proactively addressing the regulatory needs of different countries and markets and continuously pursues product quality management efforts such as verification of product performance and evaluation of safety.
VOC Management System
To improve customer satisfaction, Seegene continuously collects and monitors customer feedback and needs, actively incorporates them into product and service improvements. Through subsidiaries and agencies in over 60 countries worldwide, customer inquiries from hospitals and specialized laboratories are systematically gathered. In addition to the website bulletin board, operates a Voice of Customer (VOC) management system to enable more prompt responses. Received inquiries are categorized into general inquiries, technical inquiries and complaints and managed in a structured manner for efficient handling. Since 2022, a cloud-based global VOC platform has been introduced to further enhance the speed and accuracy of inquiry processing and a continuous monitoring system is maintained through ongoing platform enhancement. Collected customer feedback is regularly shared with sales, quality and development departments to reflect field voices in products and services.
Information Security
With the goal of making molecular diagnostics mainstream to promote health for all, we ceaselessly push our limits and move forward in our R&D efforts to lead the global molecular diagnostics market.- To this end, we recognize protecting the personal data of our customers and suppliers as well as our own employees as an essential determinant for our very survival as a company.
- We comply with applicable laws and regulations in the areas of information security and data privacy and endeavor to establish regulations and an organizational system for the purpose of information security in conformity with such laws and regulations.
- Not only do we safeguard personal data but also ensure our business continuity through internal vulnerability assessment, hacking simulation, failure management and security monitoring.
Social Contribution
Companies demonstrate their social responsibility through community engagement initiatives and actively contribute to addressing local community challenges.Seegene supports the community through social contribution programs aligned with its business values.
Corporate Citizenship Implementation System
Seegene has established “See Ahead. Change Tomorrow.” as its social contribution vision.
Furthermore, Seegene pursues social contribution activities continuously with core strategies of contribution to human health, bio talent development and community partnership. Moving forward, we will actively identify the needs of various internal and external stakeholders, including employees and customers and continue our efforts to support community development.
See Ahead.
Change Tomorrow.
Enhance corporate value through corporate citizenship aligned with our business